Order Processing Time
- Orders typically take 1-3 business days to process before shipping.
- You’ll receive an email notification with a tracking number once your order is shipped.
- If there are any unexpected delays, we’ll keep you informed via email.
US Shipping
- Estimated transit time: 5-7 business days
- Shipping fee: $4.95
- Note: We currently do not ship to US military bases.
Taxes
- We do not collect sales tax on orders.
- Customers are responsible for any local, state, or federal taxes that may apply upon package arrival.
Shipping Delays
- If your package doesn’t arrive within the estimated delivery time, please contact our customer support at Email: [email protected].
- We will offer a refund for packages that take longer than 30 days to arrive.
Lost or Undelivered Packages
- If your tracking shows “delivered” but you haven’t received your package:
- Check your property for secure locations where it might be left.
- Contact the shipping carrier for assistance.
- If the issue persists, reach out to our customer support at Email: [email protected].
Incorrect or Incomplete Addresses
- We are not responsible for undeliverable packages due to incorrect addresses provided by the customer.
- Please double-check your shipping address during checkout.
- If you notice an error, contact us immediately at Email: [email protected]. However, we cannot guarantee if your order has already shipped.
Refused or Undeliverable Packages
- If a package is returned due to customer refusal or multiple failed delivery attempts, Flaredwell Store reserves the right to cancel the order and may withhold refunds.
Important Notes
- Delivery times may vary during peak seasons or due to unforeseen circumstances.
- While we strive for accurate shipping information, we cannot be held responsible for delays caused by shipping carriers or customs.